Melanie Kate Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

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Collection of Personal Information

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We may collect personal information from you in a variety of ways, including when you:

• Book services through our website

• Contact us via email, phone, or other communication methods

• Interact with us on social media

• Subscribe to our newsletter or other communications

The types of personal information we may collect include:

• Name

• Contact information (email address, phone number, etc.)

• Payment information (e.g., credit card details)

• Any other information you voluntarily provide to us

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Use of Personal Information

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We may use your personal information for the following purposes:

• To provide you with the services you have requested

• To process your bookings and payments

• To communicate with you about your appointments or inquiries

• To send you marketing communications, if you have opted in

• To improve our website, services, and customer experience

• To comply with legal obligations

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Disclosure of Personal Information

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We will not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to third parties in the following circumstances:

• To service providers who assist us in operating our business and providing our services (e.g., payment processors, email marketing services)

• If required by law or to comply with legal obligations (e.g., responding to a court order)

• To protect our rights, property, or safety, or the rights, property, or safety of others

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Data Security

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We are committed to ensuring that your personal information is secure. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, please understand that no method of transmission over the internet or method of electronic storage is completely secure. However, we are constantly monitoring and improving our security measures to ensure your data is as safe as possible.

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Cookies and Website Analytics

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Our website may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us analyze website traffic and understand how visitors use our site. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

We may also use third-party services, such as Google Analytics, to analyze how users interact with our website. These services may collect information about your visit to our website, including your IP address, browser type, and browsing behavior.

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Your Rights

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Under the Privacy Act 1988 (Cth), you have the right to access and correct your personal information that we hold. If you believe any of the information we have is inaccurate or if you would like to request access to your data, please contact us using the details below.

You also have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.

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Changes to this Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and your continued use of our services after such changes will indicate your acceptance of the updated policy.

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Contact Information

 

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at: thestudio@melaniekate.co